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HLURU

HLURU 10 Strings Lyre Harp C Key & G Key - Curly Maple & Mahogany Core Wooden

Regular price
$95.99 USD
Regular price
$138.00 USD
Sale price
$95.99 USD
Shipping calculated at checkout.
Scale Range
Material
Model

HLURU 10 String Lyre Harp

What's Lyre Harp?

  • The lyre harp is a string instrument known for its use in Greek classical antiquity and later periods. The lyre is similar in appearance to a small harp but with distinct differences. In organology, lyres are defined as “yoke lutes”, being lutes in which the strings are attached to a yoke that lies in the same plane as the sound-table and consists of two arms and a cross-bar.
  • In Ancient Greece, recitations of lyric poetry were accompanied by lyre harp playing. The earliest picture of a lyre with seven strings appears in the famous sarcophagus of Hagia Triada . The sarcophagus was used during the Mycenaean occupation of Crete.
  • The lyre of classical antiquity was ordinarily played by being strummed with a plectrum (pick), like a guitar or a zither, rather than being plucked with the fingers as with a harp. The fingers of the free hand silenced the unwanted strings in the chord. Later instruments, also called “lyres”, were played with a bow in Europe and parts of the Middle East, namely the Byzantine lyra and its descendants.

Features

  • [ WOODEN LYRE HARP]
    • The SOUL of musical instrument depends on the WOOD.
    • Curly Maple
      • "Curly Maple" was selected as the generator.
      • Curly Maple is produced in the northeastern United States. It has dense wood, beautiful patterns and good luster. It is named after its wood grain in the shape of a tiger back pattern.
      • Its timbre is clear and bright, giving people a kind of empty inspiration, the midrange and high frequency are relatively stable, and the resonance is strong and strong.
      • It is the preferred material for making Lyre Harp.
      • Note: The color of wood of different batches will be different, please understand.

    • Mahogany core
      • African Red Mahogany core - The high-quality red mahogany core from Congo, Africa, is redder than the white mahogany core in the market, and has a more delicate phonology.
      • The Mahogany Core wood is hard and light, and it's also suitable for beautiful carvings. It's a high-quality raw material for guitar fretboard and high-end furniture. The wooden tone effect is softer.
      • It is the preferred material for making Lyre Harp.

    • African Mahogany: The wood is hard and light, and the grain is clearer.
    • Ordinary Mahogany: Low hardness, easy to crack, and the texture is not clear enough.
      • Press your finger on the pronunciation hole to make the sound brighter.
      • You can create ethereal vibrato by holding down one side of the sound hole, and then wiggling your finger up and down the other side of the sound hole.

    • Note: The color of wood of different batches will be different, please understand.
  • [10 STEEL STRINGS]
    • The 15 metal string lyre harp equipped with durable steel strings.
    • The tone is ringing and can fill in a whole room. The shorter the string is, the higher tone you get. And so does the tension of strings.
    • C Key:
      • 1. C5 B4 A4 G4 F4 E4 D4 C4 B3 A3
      • 2. G5 F5 E5 D5 C5 B4 A4 G4 F4 E4
      • Note: For the key of C, it is recommended to tune the tuning in accordance with the settings in the second column for the first time. In this way, the strings are not easy to break, and the tuning should be done after the pitch is stable.
    • G Key - G5 F5 E5 D5 C5 B4 A4 G4 F4 E4

  • [EXQUISITE DETAILS DESIGN]
    • The lyre harp with rounded edge, more safe and comfort to hold; A bone saddle can transmit vibration better; With loop end design for more stable and keep it in tune.

  • [ELECTRIC 10 STRING LYRE HARP]
    • The original sound is amplified, without loss of quality.

  • [MULTI USES]
    • This lyre harp has a very warm sound, it a professional musical instrument, also can as a decor for your home.
    • Suitable for all occasions: parties, stage performances, speeches, family gatherings, church celebrations and camping, picnics and other outdoor activities.
    • In addition, it is an exquisite gift for everyone, suitable for beginners and professionals.

Specification:

  • Brand: HLURU
  • Product Name: Lyre Harp
  • Tone: 
    • C Key:
      • 1. C5 B4 A4 G4 F4 E4 D4 C4 B3 A3
      • 2. G5 F5 E5 D5 C5 B4 A4 G4 F4 E4
      • Note: For the key of C, it is recommended to tune the tuning in accordance with the settings in the second column for the first time. In this way, the strings are not easy to break, and the tuning should be done after the pitch is stable.
    • G Key - G5 F5 E5 D5 C5 B4 A4 G4 F4 E4
  • Lyre Harp Material: Curly MapleMahogany Core
  • Bag Material: 600D oxford fabric, 190T nylon lining
  • Bag Color: Black
  • Lyre Harp Net Weight: 1kg / 2.2lbs / 35.27oz
  • Lyre Harp Size: 40*25*3.5cm / 15.7*9.8*1.4in

  • Bag size: 41*26*3.7cm (cotton 3mm) / 16.14*10.24*1.46in (cotton 0.12in)
  • Package Weight: 1.5kg / 3.3lbs / 52.91oz
  • Package Size: 45.5*27*7.5cm / 17.91*10.63*2.95in

How To Tuning?

  • The lyre harp kit comes with a tuning wrench, you can use the wrench to adjust the tension of string by turning clockwise or counterclockwise.

Package Contents

  • 1 x 10 String Lyre harp
  • 1 x Carry Bag
  • 1 x Tuning Lever
  • 1 x Set Of Spare Strings
  • 1 x 10 Strings Lyre's Tuning (G)
  • 1 x Audio Cable (Electric Box Only)
  • Note:

    • Only the above package content, other products are not included.
    • Light shooting and different displays may cause the color of the item in the picture a little different from the real thing. The measurement allowed error is +/- 1-3cm.

About Payment

To make sure the safety of your purchase from hluru.shop, we now only support one payment method: PayPal, Credit/Debit Card & Local Payment

1. Credit/Debit Card & Local Payment

Types of supported cards: VISA, MasterCard, Discover, Diners Club, Amex

2.Paypal

PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.

You can click PayPal button after viewing your items on your shopping cart page. Then you will leave hluru.shop and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.

The reasons why we suggest you use Paypal:

Payment is traceable. Using your PayPal account you can trace the status of your payment.

When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, hluru.shop will not take your credit card number, which will minimize the risk of unauthorized use. 

No Paypal Account

If you only have the credit card,you can also pay throgh paypal.please check the following details:

Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)

 

Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows).

Step 3:
Improve personal information (as photo shows).

It is easy. If you have any more question,please contact with our customer service.

E-mail: support@hluru.shop

Shipping Info

    1. How long for shipment?

    Receiving time = Processing time +Shipping time.

    • Processing time: Normally 1-3 Business Days

    The time we are talking about is a business day and may be delayed if we encounter holidays.

    • Shipping Info
      • NOTE: If your address is in a remote area, you may need to pay an additional fee for remote area delivery. Since the delivery fee in remote areas around the world is very different, we will send you the specific amount by E-mail according to the quotation of our carrier, please understand.

    Mode 1-1:

    For 6In/5.5In/6In/13In/14In Tongue Drums, etc.

    *Suitable for North America, UK, South America, Asia, etc.

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Air Transport (10-20 Business Days)
    US$1–US$15.99
    US$9.99
    SF
    Free Shipping (About 40-60 Business Days)
    Weigth:
    350g+
    Free
    By Sea
    Standard Shipping (Duty Free, About 30 Business Days)
    Weigth:
    3000g-4999g
    $9.9
    By Sea, Post office, SF, EMS, China Post and etc.
    Standard Shipping (Duty Free, About 30 Business Days)
    Weigth:
    5000g+
    Free
    By Sea, Post office, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-20 Business Days)
    Weigth:
    350g-1999g
    $13.9
    SF
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth: 
    2000g-2999g
    $35.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth: 
    2000g-2999g
    $15.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth: 
    3000g-3999g
    $55.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth:
    3000g-3999g
    $45.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    4000g-4999g
    $65.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth:
    4000g-4999g
    $55.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    5000g+
    $79.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (Duty Free,10-15 Business Days)
    Weigth: 
    5000g +
    $65.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.

    Mode 1-1-1:

    For 6In/5.5In/6In/13In/14In Tongue Drums, etc.

    *Suitable for Canada

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth:
    1g-1999g
    Free
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Standard Shipping (Duty Free, About 30 Business Days)
    Weigth:
    5000g+
    Free
    By Sea
    Air Transport (Duty Free, About 7-15 Business Days)
    Weigth:
    2000g-2500g
    $19.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, About 7-15 Business Days)
    Weigth:
    2501g-3499g
    $29.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, About 10-20 Business Days)
    Weigth:3500g-4999g
    $35.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, About 7-10 Business Days)
    Weigth:3500g-4999g
    $49.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, About 7-15 Business Days)
    Weigth:
    5000g+
    $69.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.

    Mode 1-2:

    For 6In/5.5In/6In/13In/14In Tongue Drums, etc.

    *Suitable for EU

    Friendly Reminder: 

    Additional USD$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Air Transport (10-20 Business Days)
    US$0.00–US$15.99
    US$9.99
    SF
    Free shipping (About 10-25 Business Days)
    Weigth:
    350g-899g
    Free
    SF
    Free Shipping (About 25-35 Business Days)
    Weigth:
    900g+
    Free
    EMS, Rail, Sea
    Air Transport ( 7-10 Business Days)
    Weigth:
    900g-1999g
    $35.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport ( 10-20 Business Days)
    Weigth:
    900g-1999g
    $25.9
    SF
    Air Transport (15-25 Business Days)
    Weigth:
    900g-1999g
    $12.9
    China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    2000g-2999g
    $29.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth: 
    2000g-2999g
    $15.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    3000g-3999g
    $43.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth:
    3000g-3999g
    $22.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (7-10 Business Days)
    Weigth:
    4000g-4999g
    $59.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth:
    4000g-4999g
    $29.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth:
    5000g-5999g
    $69.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth: 
    5000g-5999g
    $55.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    6000g-8500g
    $69.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth: 
    6000g-8500g
    $65.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.

    Mode 1-3:

    For 6In/5.5In/6In/13In/14In Tongue Drums, etc.

    *Suitable for Brazil

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Air Transport (15-25 Business Days)
    US$1–US$15.99
    US$9.99
    SF
    Air Transport (10-25 Business Days)
    Weigth:
    350g-899g
    Free
    SF
    Air Transport (Duty Free, 10-20 Business Days)
    Weigth: 
    900g-1999g
    $15.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-25 Business Days)
    Weigth:
    2000g-2999g
    $39.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-25 Business Days)
    Weigth:
    3000g-3999g
    $59.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport (Duty Free,10-15 Business Days)
    Weigth: 
    4000g-8500g
    $75.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.

    Mode 2-1:

    For Handpan Drums

    *Suitable for All over the world (Except EU)

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Free shipping (Duty Free, About 10-25 Business Days)
    Weigth:
    ALL
    Free
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    3000g-4999g
    $35.9
    Fedex, UPS, DHL, SF and etc
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    5000g+
    $55.9
    Fedex, UPS, DHL, SF and etc.

    Mode 2-2:

    For Handpan Drums

    *Suitable for EU

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Free shipping (About 10-25 Business Days)
    Weigth:
    ALL
    Free
    SPost office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (7-10 Business Days)
    Weigth:
    3000g-4999g
    $35.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (7-10 Business Days)
    Weigth:
    5000g+
    $55.9
    Fedex, UPS, DHL, SF and etc.

    Mode 3-1:

    For Kalimba

    *Suitable All over the world

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Duty Free

     (Except EU)

    Shipping Methods Condition Freight Carriers
    Free shipping (About 15-25 Business Days)
    Weigth:
    All
    Free
    SF
    Air Transport (8-15 Business Days)
    Weigth:
    All
    $19.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (7-10 Business Days)
    Weigth: 
    All
    $29.9
    Fedex, UPS, DHL, SF and etc.

    Mode of Transport 4-1:

    For 8In/10In/12In Tongue Drums, etc.

    *Suitable for North America, UK, South America, Asia, etc.

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Free shipping (About 40-60 Business Days)
    Weigth:
    350g+
    Free
    By Sea
    Standard Shipping (About 30 Business Days)
    Weigth:
    2500g+
    $25.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    2000g-2500g
    $25.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth: 
    2000g-2500g
    $19.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth: 
    2501g-3500g
    $35.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    3501g-3999g
    $55
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    4000g-8000g
    $85
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth:
    8001g-15000g
    $109
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    15001g+
    $159
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.

    Mode 4-2:

    For 8In/10In/12In Tongue Drums, etc.

    *Suitable for EU

    Friendly Reminder: 

    Additional USD$55.99 shipping fee is required for remote areas.

    Shipping Methods Condition Freight Carriers
    Free Shipping (About 40-60 Business Days)
    Weigth:
    2000g+
    Free
    Rail, Sea
    Air Transport ( 7-10 Business Days)
    Weigth:
    2000g-2500g
    $19.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth:
    2000g-2500g
    $9.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth:
    2501g-3500g
    $29.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth: 
    2501g-3500g
    $25.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    3501g-3999g
    $49.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth: 
    3501g-3999g
    $39.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (7-10 Business Days)
    Weigth:
    4000g-4999g
    $55.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth:
    4000g-4999g
    $49.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth:
    5000g-6999g
    $69.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth:
    5000g-6999g
    $59.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    7000g+
    $89.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth: 
    7000g+
    $79.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.

    Note: We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, international couriers strikes as well as war, etc.

  1. How to track my order?

    We will send you a shipping notice email after your item has been shipped which including order and tracking number. You can send these information to our customer service department, and we will help you with your delivery information. 

  2. Tips for shipping:

    1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.

    2) Unsuccessful delivery caused by blank mobile column cannot be compensated. 

    3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by hluru.shop.

    If you have any question, please contact our customer service department: support@hluru.shop.

  3. Customs & Import Tax

    Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.

    In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

    The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.

    Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.

    If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

    Please find out as much as you can about your import taxes in your own country before completing your order.

    E-mail: support@hluru.shop

Return & Refund Policy

About Return & Refund

hluru.shop always take pride in our product quality and our strict quality control system. In order to provide you with maximum peace of mind, we offer a 15 calendar days return policy after you received the item (which is shown by the delivery information).

If you have any problems about the item you purchased, please contact our customer service department through e-mail:support@hluru.shop within 15 calendar days after receiving your order (which is shown by the delivery information). We will do our best to support your request. 

I Return Process

To guarantee a fast and efficiently warranty process: 

  1. Please inform us your order number, describe the issue of the product and provide us pictures that can display the problem.
  2. Our customer service department will reply you within 24 hours in business day and 48 hours in non-business days after receiving the emails.
  3. Please do not return your products directly to the address on the package that you have received. The return address that provided by our customer service is valid only! Any return or exchange will be valid only if our customer service department accepted. And you are responsible for the loss due to the wrong address.
  4. If you do not provide sufficient information, we have the right to reject your request for return. Thank you for your understanding and we deeply appreciate your cooperation.

II Return Policy

  1. About color difference:

Please notice that there might be a slight color difference between the product picture on our website and the actual product due to different monitors’ settings. We are committed to presenting the true appearance of the product, including its color.

But sometimes the color difference is inevitable. We are grateful if you can understand and accept the slight color difference.

If there was a large color gap between the actual product and the color displayed on our website. You can return the item. When you provide picture evidences, please take pictures of the product under natural daylight. Be noticed that not to take any pictures under nighttime lighting or under intense sunlight. These extreme conditions can cause unrealistic appear of the picture.

  1. Please notice that any item that has been used does not qualify for a return. Please return it with the original packing. We do not accept a returned item that's worn, damaged, washed or altered in any way, and the label should be attached.
  2. About the shipping fee:

If it is our responsibility to generate a return, such as zipper malfunction, ripped or torn, obvious color difference, mis-shipped products, and major difference between the photographed product and the product that you have received, shipping fee might be refunded depending on the severity of the problem. But sorry that if you return because of personal reasons such as size doesn't fit, customer just dislikes the item or other subjective reasons, the shipping fee is non-refundable. 

  1. No exchange or return on promotional items.
  2. You can exchange your item if the size is not suitable, the color is not your favorite or the other personal reasons. But the shipping fee of this exchange including your delivery and our delivery is your responsibility. In view of your cost, we suggest you to return your item and place a new order. Shipping fee policy is same as point 3.

III Package Returned 

  1. Please inform us the return tracking number after you returned your items.
  2. Please use Postal service to return package back, do not choose Fedex or DHL.
  3. In case you have any other questions, please do not hesitate to get in touch with our customer service: support@hluru.shop.

 

About Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@hluru.shop

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