Skip to product information
1 of 5

Gecko

Gecko Kalimba 17 Keys Thumb Piano, Hollow B Tone Kalimba Instrument, Bamboo Round Hole Opening Box Resonace Single Board Trepanning

Regular price
$48.99 USD
Regular price
Sale price
$48.99 USD
Shipping calculated at checkout.
Scale Range
Material
Stype

Gecko Kalimba Thumb Piano - Camphor Wood Hollow17 Keys

Kalimba originates from Africa as a kind of portable musical instrument.
Hluru creates the high-end Kalimba via superior Bamboo to chase the melodies around in the deep forest.

The resonant box has a sound hole which creates "wah-wah" effects that can be more manually encouraged by covering or uncovering the sound hole.

The 17-scale kalimba provides excellent performance of warm & slow music.

Features

  • Carefully Selected Materials
    • The SOUL of musical instrument depends on the Materials.
    • Bamboo natural texture, fine structure, excellent acoustic plasticity,The timbre is tich and transparent, the treble is thick, the sustain is soft, and the performance is smart.
    • Hluru creates the high-end Kalimba via superior Bamboo, especially the materials with straight-grained in high-quality natural solid wood as the sounding body for better play.
    • Note: The color of materials of different batches will be different, please understand.

  • Upgraded Design
    • Trepanning Design (Round Hole Opening Box Resonace) - According to the Principle of Vibration

    • Thickened One-shape Design - The 3.5cm thickened one-shape design creates the clearified & tender melodies to provide excellent performance of warm music with good tenutos.

  • Ore Metal Piano Keyboard
    • It is made of ore metal with enhanced toughness and a key-down design, which can reduce the pain of finger playing for a long time and is more suitable for performance.

  • Laser Engraving & Color Printing
    • The circular hole pattern made by laser engraving process is exquisite and beautiful.

  • Ergonomic Body Shape
    • Upgraded hand-polished are hand guard, with elegant hand guard lines, it's visually comfortable and conforms to different hand shapes, comfortably supports, and presents a light grip.
    • The advanced ergonomic body shape design is dedicated to provide the most comfortable & effortless playability for the users.

Specification

  • Brands: Hluru
  • Material: Bamboo / Ore Metal Piano Keyboard
  • Body: Hollow Kalimba - Upgraded Thickened Design (Trepanning)
  • Piano Keyboard: Mineral Keys
  • Scale Range: 17 Keys (Ethereal / Longer sustain)
  • Tone: B Major
  • Net Weight: 0.4kg / 0.88lbs / 14.12oz
  • Item Size: 11.5*18*13*3.5cm / 4.53*7.09*5.12*13.78in

  • Package Size: 24*20.5*8.5cm / 9.45*8.07*3.35in
  • Package Weight: 
    • 0.6kg / 1.32lbs / 21.16oz (Piano Bag Not Included)
    • 1kg / 2.2lbs / 35.27oz (Included Piano Bag)
  • The Tuner Calibrates It Out 
    • Shipped after calibration by a senior tuner - Generally, you don't need to tune it when you receive it, unless the kalimba is accidentally damaged.

Can I learn without the basics of music?

Basically the Kalimba is a very simple musical instrument even a child can play with. All that matters is you know a bit of do re mi. Included in the package is a set of stickers to help in playing the Kalimba. Playing the Kalimba is simply plucking the tines/keys with your finger nails.

Package Included

  • Set 1:
    • 1 x Gecko 17 Keys Bamboo Round Hole Single Board Trepanning B Tone Kalimba
    • 1 x Tuner Hammer
    • 1 x Instruction Book
    • 1 x Song Book
    • 2 x Stickers
    • 1 x Piano Cloth
    • 1 x Burlap Bag

  • Set 2:
    • 1 x  Gecko 17 Keys Bamboo Round Hole Single Board Trepanning B Tone Kalimba
    • 1 x Tuner Hammer
    • 1 x Instruction Book
    • 1 x Song Book
    • 2 x Stickers
    • 1 x Piano Cloth
    • 1 x Burlap Bag
    • 1 x Gecko Piano Bag

Note

  • Due to the difference between different monitors,the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures.
  • Due to the manual measurement and different measurement methods, please allow 1-2cm deviation.
  • About tuning a Kalimba. Your kalimba is pre-tuned prior to delivery. Upon receipt you can try it to check if all tines/keys are tuned. Please note that due to delivery/handling some keys might have been moved causing the tine/s to have been mis tuned. If that’s the case you can refer to your manual which is included in the package and check the tuning first before first use.
  • Taking care of your Kalimba. After every use you should clean the Kalimba ( cleaning clothe included in the package) to protect it. Put it inside the bag/ case after every use. Do not expose to extreme weather conditions.

About Payment

To make sure the safety of your purchase from hluru.shop, we now only support one payment method: PayPal, Credit/Debit Card & Local Payment

1. Credit/Debit Card & Local Payment

Types of supported cards: VISA, MasterCard, Discover, Diners Club, Amex

2.Paypal

PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.

You can click PayPal button after viewing your items on your shopping cart page. Then you will leave hluru.shop and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.

The reasons why we suggest you use Paypal:

Payment is traceable. Using your PayPal account you can trace the status of your payment.

When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, hluru.shop will not take your credit card number, which will minimize the risk of unauthorized use. 

No Paypal Account

If you only have the credit card,you can also pay throgh paypal.please check the following details:

Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)

 

Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows).

Step 3:
Improve personal information (as photo shows).

It is easy. If you have any more question,please contact with our customer service.

E-mail: support@hluru.shop

Shipping Info

    1. How long for shipment?

    Receiving time = Processing time +Shipping time.

    • Processing time: Normally 1-3 Business Days

    The time we are talking about is a business day and may be delayed if we encounter holidays.

    • Shipping Info
      • For different countries and regions, we provide Customs-free shipping methods, which you can select when placing an order and entering the checkout page. Thanks.
      • NOTE: If your address is in a remote area, you may need to pay an additional fee for remote area delivery. Since the delivery fee in remote areas around the world is very different, we will send you the specific amount by E-mail according to the quotation of our carrier, please understand.

    Mode 1-1:

    For 6In/5.5In/6In/13In/14In Tongue Drums, etc.

    *Suitable for North America, UK, South America, Asia, etc.

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Air Transport (10-20 Business Days)
    US$1–US$15.99
    US$9.99
    SF
    Free Shipping (About 40-60 Business Days)
    Weigth:
    350g+
    Free
    By Sea
    Standard Shipping (Duty Free, About 30 Business Days)
    Weigth:
    3000g-4999g
    $9.9
    By Sea, Post office, SF, EMS, China Post and etc.
    Standard Shipping (Duty Free, About 30 Business Days)
    Weigth:
    5000g+
    Free
    By Sea, Post office, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-20 Business Days)
    Weigth:
    350g-1999g
    $13.9
    SF
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth: 
    2000g-2999g
    $35.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth: 
    2000g-2999g
    $15.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth: 
    3000g-3999g
    $55.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth:
    3000g-3999g
    $45.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    4000g-4999g
    $65.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth:
    4000g-4999g
    $55.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    5000g+
    $79.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (Duty Free,10-15 Business Days)
    Weigth: 
    5000g +
    $65.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.

    Mode 1-1-1:

    For 6In/5.5In/6In/13In/14In Tongue Drums, etc.

    *Suitable for Canada

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth:
    1g-1999g
    Free
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Standard Shipping (Duty Free, About 30 Business Days)
    Weigth:
    5000g+
    Free
    By Sea
    Air Transport (Duty Free, About 7-15 Business Days)
    Weigth:
    2000g-2500g
    $19.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, About 7-15 Business Days)
    Weigth:
    2501g-3499g
    $29.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, About 10-20 Business Days)
    Weigth:3500g-4999g
    $35.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, About 7-10 Business Days)
    Weigth:3500g-4999g
    $49.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, About 7-15 Business Days)
    Weigth:
    5000g+
    $69.99
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.

    Mode 1-2:

    For 6In/5.5In/6In/13In/14In Tongue Drums, etc.

    *Suitable for EU

    Friendly Reminder: 

    Additional USD$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Air Transport (10-20 Business Days)
    US$0.00–US$15.99
    US$9.99
    SF
    Free shipping (About 10-25 Business Days)
    Weigth:
    350g-899g
    Free
    SF
    Free Shipping (About 25-35 Business Days)
    Weigth:
    900g+
    Free
    EMS, Rail, Sea
    Air Transport ( 7-10 Business Days)
    Weigth:
    900g-1999g
    $35.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport ( 10-20 Business Days)
    Weigth:
    900g-1999g
    $25.9
    SF
    Air Transport (15-25 Business Days)
    Weigth:
    900g-1999g
    $12.9
    China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    2000g-2999g
    $29.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth: 
    2000g-2999g
    $15.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    3000g-3999g
    $43.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth:
    3000g-3999g
    $22.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (7-10 Business Days)
    Weigth:
    4000g-4999g
    $59.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth:
    4000g-4999g
    $29.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth:
    5000g-5999g
    $69.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth: 
    5000g-5999g
    $55.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    6000g-8500g
    $69.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (15-25 Business Days)
    Weigth: 
    6000g-8500g
    $65.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.

    Mode 1-3:

    For 6In/5.5In/6In/13In/14In Tongue Drums, etc.

    *Suitable for Brazil

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Air Transport (15-25 Business Days)
    US$1–US$15.99
    US$9.99
    SF
    Air Transport (10-25 Business Days)
    Weigth:
    350g-899g
    Free
    SF
    Air Transport (Duty Free, 10-20 Business Days)
    Weigth: 
    900g-1999g
    $15.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-25 Business Days)
    Weigth:
    2000g-2999g
    $39.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-25 Business Days)
    Weigth:
    3000g-3999g
    $59.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport (Duty Free,10-15 Business Days)
    Weigth: 
    4000g-8500g
    $75.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.

    Mode 2-1:

    For Handpan Drums

    *Suitable for All over the world (Except EU)

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Free shipping (Duty Free, About 10-25 Business Days)
    Weigth:
    ALL
    Free
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    3000g-4999g
    $35.9
    Fedex, UPS, DHL, SF and etc
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    5000g+
    $55.9
    Fedex, UPS, DHL, SF and etc.

    Mode 2-2:

    For Handpan Drums

    *Suitable for EU

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Free shipping (About 10-25 Business Days)
    Weigth:
    ALL
    Free
    SPost office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (7-10 Business Days)
    Weigth:
    3000g-4999g
    $35.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (7-10 Business Days)
    Weigth:
    5000g+
    $55.9
    Fedex, UPS, DHL, SF and etc.

    Mode 3-1:

    For Kalimba

    *Suitable All over the world

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Duty Free

     (Except EU)

    Shipping Methods Condition Freight Carriers
    Free shipping (About 15-25 Business Days)
    Weigth:
    All
    Free
    SF
    Air Transport (8-15 Business Days)
    Weigth:
    All
    $19.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (7-10 Business Days)
    Weigth: 
    All
    $29.9
    Fedex, UPS, DHL, SF and etc.

    Mode of Transport 4-1:

    For 8In/10In/12In Tongue Drums, etc.

    *Suitable for North America, UK, South America, Asia, etc.

    Friendly Reminder: 

    Additional US$55.99 shipping fee is required for remote areas

    Shipping Methods Condition Freight Carriers
    Free shipping (About 40-60 Business Days)
    Weigth:
    350g+
    Free
    By Sea
    Standard Shipping (About 30 Business Days)
    Weigth:
    2500g+
    $25.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    2000g-2500g
    $25.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth: 
    2000g-2500g
    $19.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth: 
    2501g-3500g
    $35.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    3501g-3999g
    $55
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    4000g-8000g
    $85
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 10-15 Business Days)
    Weigth:
    8001g-15000g
    $109
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport (Duty Free, 7-10 Business Days)
    Weigth:
    15001g+
    $159
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.

    Mode 4-2:

    For 8In/10In/12In Tongue Drums, etc.

    *Suitable for EU

    Friendly Reminder: 

    Additional USD$55.99 shipping fee is required for remote areas.

    Shipping Methods Condition Freight Carriers
    Free Shipping (About 40-60 Business Days)
    Weigth:
    2000g+
    Free
    Rail, Sea
    Air Transport ( 7-10 Business Days)
    Weigth:
    2000g-2500g
    $19.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth:
    2000g-2500g
    $9.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth:
    2501g-3500g
    $29.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth: 
    2501g-3500g
    $25.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    3501g-3999g
    $49.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth: 
    3501g-3999g
    $39.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport (7-10 Business Days)
    Weigth:
    4000g-4999g
    $55.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth:
    4000g-4999g
    $49.9
    Post office, USPS, Fedex, UPS, DHL, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth:
    5000g-6999g
    $69.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth:
    5000g-6999g
    $59.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.
    Air Transport ( 7-10 Business Days)
    Weigth: 
    7000g+
    $89.9
    Fedex, UPS, DHL, SF and etc.
    Air Transport (10-15 Business Days)
    Weigth: 
    7000g+
    $79.9
    Post office, USPS, Fedex, UPS, SF, EMS, China Post and etc.

    Note: We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, international couriers strikes as well as war, etc.

  1. How to track my order?

    We will send you a shipping notice email after your item has been shipped which including order and tracking number. You can send these information to our customer service department, and we will help you with your delivery information. 

  2. Tips for shipping:

    1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.

    2) Unsuccessful delivery caused by blank mobile column cannot be compensated. 

    3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by hluru.shop.

    If you have any question, please contact our customer service department: support@hluru.shop.

  3. Customs & Import Tax

    Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.

    In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

    The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.

    Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.

    If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

    Please find out as much as you can about your import taxes in your own country before completing your order.

    E-mail: support@hluru.shop

Return & Refund Policy

About Return & Refund

hluru.shop always take pride in our product quality and our strict quality control system. In order to provide you with maximum peace of mind, we offer a 15 calendar days return policy after you received the item (which is shown by the delivery information).

If you have any problems about the item you purchased, please contact our customer service department through e-mail:support@hluru.shop within 15 calendar days after receiving your order (which is shown by the delivery information). We will do our best to support your request. 

I Return Process

To guarantee a fast and efficiently warranty process: 

  1. Please inform us your order number, describe the issue of the product and provide us pictures that can display the problem.
  2. Our customer service department will reply you within 24 hours in business day and 48 hours in non-business days after receiving the emails.
  3. Please do not return your products directly to the address on the package that you have received. The return address that provided by our customer service is valid only! Any return or exchange will be valid only if our customer service department accepted. And you are responsible for the loss due to the wrong address.
  4. If you do not provide sufficient information, we have the right to reject your request for return. Thank you for your understanding and we deeply appreciate your cooperation.

II Return Policy

  1. About color difference:

Please notice that there might be a slight color difference between the product picture on our website and the actual product due to different monitors’ settings. We are committed to presenting the true appearance of the product, including its color.

But sometimes the color difference is inevitable. We are grateful if you can understand and accept the slight color difference.

If there was a large color gap between the actual product and the color displayed on our website. You can return the item. When you provide picture evidences, please take pictures of the product under natural daylight. Be noticed that not to take any pictures under nighttime lighting or under intense sunlight. These extreme conditions can cause unrealistic appear of the picture.

  1. Please notice that any item that has been used does not qualify for a return. Please return it with the original packing. We do not accept a returned item that's worn, damaged, washed or altered in any way, and the label should be attached.
  2. About the shipping fee:

If it is our responsibility to generate a return, such as zipper malfunction, ripped or torn, obvious color difference, mis-shipped products, and major difference between the photographed product and the product that you have received, shipping fee might be refunded depending on the severity of the problem. But sorry that if you return because of personal reasons such as size doesn't fit, customer just dislikes the item or other subjective reasons, the shipping fee is non-refundable. 

  1. No exchange or return on promotional items.
  2. You can exchange your item if the size is not suitable, the color is not your favorite or the other personal reasons. But the shipping fee of this exchange including your delivery and our delivery is your responsibility. In view of your cost, we suggest you to return your item and place a new order. Shipping fee policy is same as point 3.

III Package Returned 

  1. Please inform us the return tracking number after you returned your items.
  2. Please use Postal service to return package back, do not choose Fedex or DHL.
  3. In case you have any other questions, please do not hesitate to get in touch with our customer service: support@hluru.shop.

 

About Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@hluru.shop

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)