Still enjoying it after a few years now our grandson is taking it up
Thank you for your good comments. We are glad to see that you and your family like our drums. This 14-inch 14-tone steel tongue drum is very popular because of its consistent good quality.
You are our valued customer and we welcome you to visit us again.
This product is not fit for purpose I'm still waiting for return instructions!
Please advise as per previous emails
Hello, we are sorry that you gave us a bad review directly.
You can return it to us and we will refund you.
We communicated in the email and asked you to send us a demo video for confirmation, but you have not sent it to us.
This is not entirely our problem.
The item is high quality and has beautiful melodies. I am using it for relaxation and meditation. The sounds are soothing.
We are very happy to see that you like our wind chimes and thank you very much for your good comments.
We welcome you to visit us again.
The package arrived secured. I really like the bag provided with the instrument. It is well-cushioned and comfortable to carry.
The instrument has a nice feel to the touch, it is made of quality materials. The sound quality is wonderful. I love playing it!
So glad to see you like our steel tongue drum. Yes, this 14-inch 9-tone steel tongue drum is very popular.
You are our valued customer, welcome to visit us again.
The product does not come with those sticks in the picture description. It doesn't come with that book, it comes with a thin booklet with some songs. It doesn't have that label of originality. The people from Hluru don't answer after a week after you placed the order and if the product is defective or you have missing products and otherwise, as I did, you stay with them so you have no one to contact.I'm sure they will only respond to this review here and then ignore me, this makes the customers think I'm malicious 😂. Please leave the awb with the package it contains the undelivered product. Oh, you can't, because you didn't send it as you wrote in my review.
Hello, sorry, we think you are indeed making a malicious comment.
For the price of a 14-inch drum, you get a free 6-inch drum. We don't make any money from your order. But it doesn't matter because we have a promotion and of course we will accept it.
Before placing an order, you asked for hundreds of information, and we answered you all one by one.
When the package has not exceeded the promised shipping period, you have been worried about not receiving the package, and you have asked several times for one package. After receiving the package, you said that you did not receive the music book and the drum sticks, and then posted three malicious comments in a row. We know you are very satisfied with the quality of our drums, but you didn't say a word about it in your review.
We don't know why you do this. If it's just that we haven't responded to all of your messages, we're here to apologize. But to be honest, your messages are quite repetitive and there is really no need for us to reply to them one by one.