I got this for my son in law, so I can’t speak to the drum but the customer service is excellent, they responded to all of my questions very quickly.
Look elsewhere for the music book though…
Thank you for your honest feedback. We must take the issues with the sheet music you mentioned seriously and make improvements. Indeed, the number of pieces is too small, which is something we urgently need to address.
The customer service was top notch. Both instruments are beautifully made, sound quality was perfect.
We are delighted to see that you enjoyed your order of the Clear Crystal Singing Harp and Crystal Singing Pyramids, and thank you for your five-star review, which means a lot to us. We will continue to strive to provide our customers with the best products and services. We look forward to welcoming you back again.
I was very pleased with my purchase. The drum has lovely tones.I believe this particular drum is a perfect introduction for a beginner. Customer service was excellent. They responded quickly and they graciously answered all my questions. I would not hesitate to order from Hluru again.
We are delighted to see that you enjoyed our steel tongue drum and were satisfied with our service. Thank you for your five-star review. This is a great encouragement to us. We will continue to improve our products and provide even better service. We look forward to welcoming you back again.
The Quality of build is really good n sound very nice.
Only started to play it a few times now but am really happy with it so far.
We're delighted to see that you like our handpan drum, and thank you for your five-star rating. We will always uphold our commitment to providing the best products and services to our customers. We welcome you to visit us again.
The case never arrived in the US!!
Please refund my payment! It has been way too long!
Hi, dear friend
We apologize for the confusion and the one-star negative review. We did communicate via email, and we understand your feelings. There must have been a communication issue.
Due to the impact of tariff policies, for products with larger volume such as bulges, we can only use the tariff-inclusive shipping method, which is also free shipping. This can save you a ton of money.
But this mode of transportation has a disadvantage that the transportation time will be about 30 days. Its characteristic is that there will be further updates only after your local carrier receives the package. So what you see now may be: US,Shipment information sent to FedEx. Please rest assured that this is normal.
The information will be updated soon, please stay tuned.
The tracking number is 393575224250
The tracking link:
https://www.fedex.com/en-us/home.html
https://www.hluru.shop/apps/17TRACK?nums=393575224250
Best regards
HLURU
