I don't respond to messages or emails. I don't send complete products... I don't recommend. I don't think it's the official hluru sales page.
Hello, in this promotion you pay for a 14 inch drum and get a 14 inch and a 6 inch. On a sale like this, our margins are razor-thin.
You've been anxious that you haven't received your package yet. However, after receiving the package, you said that you did not receive the music book. Then they gave us a negative review without any communication at all, which we really thought was ridiculous.
In fact, we fixed the music book at the bottom of the package, please check again. Indeed, there are very few music books. If it is indeed confirmed, we will resend it to you. Please understand.
I searched for a reasonable, priced hand pan. This one looked great and it sounded great in the demo.
I got it in the mail with no problem, it does sound great! I am more used to the 8 note version but maybe the octave 9 note will be good. I got the hard shell travel bag, it looks indestructible, and comes with the soft bag. Superior craftsmanship at a fair price.
Had to make the video super short.
Custom Mountain Rain 22”
Steel Handpan Drum,
Celtic Scale D Minor,
440 hz
Gold swirl
Thank you for your kind comments and carefully recorded videos, which are very precious and important to us.
Welcome to visit again, you are our valued customer, we are very happy to provide you with the best service.
When I first saw the HLURU K21 Kalimba, I wasn't so interested in it, becaused it seemed "too pretty" in order to be a good instrument. It seemed like some of those beautiful acrylic kalimbas which habe pictures of anime girls imprinted but end um having dead tines and so on. I thought this one would also into this style over substance category.
Was I wrong.
The K21 sounds really good. Each tine has sustain, none of them sound dull or dead. What I like particularly on this instrument is the compact shape of the body. It is more round, feels good and allows best access to the tines from all angles.
Like the HLURU K17 Flatboard it presents attributes of wooden kalimbas as the light weight but the sound has some resemblance of acrylic kalimbas as well.
It has a little weaker resonance which makes it sound not so powerful like wooden kalimbas but more sweet and delicate.
The tines are quite thin and easy to tune - unfortunately they also untune themselves a little easier, but that's not so much of a problem.
The only real downside I found was that the four lowest tines underneath the C have a strong overtones. So strong in fact that my tuning app couldn't recognize the actual undertone of the tine itself.
However, I found a way to fix this issue: I put long tine stickers onto those tines. These stickers are usually too thick and heavy and influence the resonance of the tines very strongly. In that case however it was exactly what I needed. The overtones were canceled out. It sounds lovely now.
PS.: Oh, and the instrument body looks cool as well. ;-)
Very happy to see you like our whale kalimba, thank you very much for sharing your shopping experience, it is very important to us and our customers. Hope to see you next time.
I searched for a reasonable, priced hand pan. This one looked great and it sounded great in the demo.
I got it in the mail with no problem, it does sound great! I am more used to the 8 note version but maybe the octave 9 note will be good. I got the hard shell travel bag, it looks indestructible, and comes with the soft bag. Superior craftsmanship at a fair price.
Thank you for your positive review, it is very important to us.
You are our valued customer, welcome to visit us again.
The harp itself is wonderful, sounds great, 5 stars. If you haven't had a string instrument before then don't panic if it keeps going out of tune to begin with. I had to tune mine at least once a day to start with but after 2 weeks it's holding its tune well. The service could have been better. I paid for the fast delivery but it took 4 weeks. It was a spring holiday so no one was working for a couple of weeks then the one I ordered was out of stock but no one let me know about either of these. If you contact them they are quick to reply and are helpful but it would have been nice for them to let me know to avoid delays. Very happy with my beautiful harp now it's here.
We're so glad you enjoyed our lyre harp and thank you for giving us a five-star review.
Yes, your order happened to coincide with our Spring Festival holiday. Because the holiday is approaching, some products have been temporarily suspended and are out of stock. Thank you very much for your understanding.
In addition, for orders that are temporarily out of stock or need to be delayed due to long holidays, we will send an email to the customer to inform and communicate. However, sometimes the email may be lost due to problems with the email delivery system. This situation is rare, but it cannot be completely avoided. Once again, we apologize and thank you for your understanding.